Saturday, November 02, 2013


ONCE BITTEN?
An Update from Serge Osvaldo
Our Restaurant Critic..


A little while ago, I reported on M. Snoppeur`s unfortunate experience when he took his family to lunch at a nearby riverside `restaurant.`  I won`t repeat the details here but they can be seen in my article `Sacre Bleu` posted on 4th October.   But I did mention that he had written to complain about the dismal standard of service and the quality of the food and I suggested he might have a long wait for a reply.

Mais voila!   A special delivery envelope arrived from the company yesterday with a letter of apology and a voucher for him to spend at any of the `restaurants` run by that company any time within the next six months.

M. Snoppeur`s reaction has been, how you say,... predictable.  First the surprise that it took only a month for the company to reply, given how long it took for the food to arrive after they had placed their orders but, secondly, the cruel irony of being handed a voucher to repeat the experience which caused him to complain in the first place.  Le Snoppeur likens it to being on a cruise ship struck by the norovirus.  You suffer its effects, you vow never to go on a cruise again and the shipping company offers you the chance of a trip round the harbour next time you`re in Southampton.

I am told that you English have a saying;  something about being once bitten and twice shy.   So too do we connoisseurs of cordon noir cuisine.   Merci, mais non, merci. 

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